Privacy Policy


The Claims Advice Bureau is committed to protecting the personal privacy of its clients and users of the site.

  • We value your privacy in respect of all personal information you send to us, as a result of your use of this site.
  • We will treat any and all information received confidentially and will only use that information to allow us to deal with your enquiry, with the exception of where the law requires us to disclose it, or where it is necessary to disclose the information to comply with a regulatory or legal process.
  • If you wish to see the information we hold on you, you are within your rights to make a request.
  • We do not guarantee that any emails sent to us by you will be received safely.
  • Please contact us via telephone if you are in any doubt or wish to check the status of an email sent to us.
  • We do not guarantee that emails sent by us to you will be secure.


The Claims Advice Bureau Use of Cookies

Cookies are tiny text files stored on your computer when you visit certain web pages. At The Claims Advice Bureau we use cookies to understand how visitors reach our site, which in turn helps us to improve our services. Cookies cannot harm your computer and hold absolutely no personally identifiable information; no names, addresses, phone numbers or credit card details. We do use encrypted information gathered from them to help improve your user experience of the site. For example, they help us to identify and resolve errors, or to determine what you, the customer, may be interested in.

We’re giving you this information as part of our initiative to comply with recent legislation, and to make sure we are honest and clear about your privacy when using our website – we know you’d expect nothing less from us.
Cookies We Use

This cookie allows us to count the unique numbers of visitors to our site and does not contain any personally identifiable information.
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These cookies allow us to see how long our visitors spend on our website. They do not record any personally identifiable information.

This cookie allows us to see where on the internet visitors to our website come from. It is anonymous and does not record any personally identifiable information.

This cookie is used to show the correct phone number to our visitors. It records no information about visitors. If you would like to remove cookies from your machine you can find further instructions here


Claims Advice Bureau (UK) Limited are Authorised and Regulated by the Financial Conduct Authority FRN: 837876, Regulation recorded at